Customer Testimonials
let me start by saying will was fantastic, he took his time with me , i was so indecisive didn’t know which car i wanted and he literally went over each car with me that i was showing him . He knows what he talking about , he not money hungry . very humble guy . when you go there ask for will , he will take great care of you .
Will is the best at what he does been looking for this car for a while no one else was able to get the job done but Big will did thanks so much
Will went above and beyond in providing exceptional service. Their extensive product knowledge and genuine enthusiasm made the buying process a breeze. Their friendly demeanor and willingness to address all my questions created a positive and trusting experience. A true professional who understands customer needs.
Will has been very Patience and Professional with me throughout my who times by putting his Customers(me) first!!! So they can be Taken Care of as Fast and Efficiently as possible.
Will is an excellent sales representative and landed me a great deal on my beautiful new Alfa Romeo. Quick and easy process and sales managers along with owner of dealership were extremely helpful throughout purchase.
(Translated by Google) The service was very incredible, very good, good people working, they accommodated us very well with the prices, we achieved the expectations we had, we highly recommend this place, especially ask for Will, yes (Original) El servicio fue muy increíble muy bueno buenas personas trabajando nos acomodaron muy bien con los precios logramos las expectativas que teníamos recomendamos muy bien este lugar especialmente pregunten por Will sí
Thank you Will for your high quality professionalism! You made my experience seamless and stress free. Will ensured that I had all the things I needed to leave VW with my vehicle of choice. I would definitely do business with him again.
Will was awesome. Great experience. Highly recommend. Super fast and easy to work with him. Thank you Will .
Yemin was great
Very helpful sales staff. The mangers Sasha and George were extremely accommodating, they really made it a pleasant experience. Thank you Brooklyn Volkswagen.I will refer all my friends and family.
Great service highly recommend seeing sales agent Will
Worked with will and he helped me get a car $0 down with a trade-in of a car with bad condition to use at down payments. They’re great and will get you the car they want at their store. I recommend to friends and peers looking for a car to drive.
Will is such a great salesman. He was very knowledgeable and had so much patience walking us through the whole process purchasing our new Mercedes-Benz! I’d recommend everyone to buy a car from here!
Thank you Will for your business Will is the best salesman in brooklyn Volkswagen he get everything done for me qnd i will recommend any families menber to will in brooklyn volkswagen thank you will ...
Isaac from sales and finance guy helped me out. Got what I needed to much satisfaction. Would recommend
Will is great at what he go & works w you & he makes you feel like family he's a great car dealer ok the very best
I had a fantastic car buying experience at Brooklyn Volkswagen when I purchased a 2020 AMG GT in September. Despite initial concerns about negative online reviews, the dealership exceeded my expectations. Lawrence, our salesman, made us feel valued and took us to a warehouse to view cars, which was a unique and personalized touch. The finance department secured us a great financing deal and offered valuable aftermarket warranties. This dealership's dedication to customer satisfaction and top-notch service truly impressed me, debunking the negative online reviews. Whether you're in the market for a new or used car, I highly recommend ...
Will He was very nice gentleman . Help me with my car and I thank him. Zephrine Leiba owner
Worked with Will - he was terrific, spent time showing me options and negotiated with me. I arrived when another person had told a car was available that wasn’t. Will was there to help me after I was upset and disappointed that somebody else didn’t do their job. Ask for Will, everything that he had control over was terrific. His service excellent. His patience above the call.
Very nice experience with Will , seriously if you go there ask for him directly - got my Tiguan I’m a happy girl
Wow Yemin was so amazing we came in for a older Range Rover & left with a newer Lexus F sport I’m so happy thank you Yemin , Sasha & Leston 💯👏🏻💪
Will made our car purchase such a phenomenal experience, he was very informative, described everything in full detail and we are eager to return and do more business with him for further purchases. Thank you once again Will @Brooklyn Volkswagen.
My experience at Brooklyn Volkswagen was great ,and my brother WILL I appreciate you my guy .I like the fact that you were so patient.I would recommend you to anybody. Thank you for selling me that Tesla , and I hope we do more business in the future. Sincerely Joseph,
IF YOUR LOOOKING TO PURCHASE A NEW OR USE CAR THE GO TO PERSON IS WILL HE IS A 10 HE GETS THE JOB DONE FAST !!!!
One of the greatest salesman they have on board
Professional, polite and helpful 👍
The service is always A class. When scheduling appointments with the VW service center. It's always an ease to set appointments . Josue is always very personable and efficient.
Had an amazing experience with Scott. He’s a treat sales man very funny and got me what I wanted today at VW
Will was amazing. He greated me as soon as I came through the door and make me feel right at home. He was very nice and communicated very clearly. He was very helpful and worked hard to make sure I left home with the right car and a happy price. I would definitely recommend anyone to Will as he will steer you in the right direction and make sure you leave happy and with a great condition car.
Amazing service at Brooklyn VW I really appreciate Mr Yemin , he was phenomenal I would recommend all my friends & family & also big thanks to Mr Gori the finance manager
Wall, was the best sell man. He took his time and made sure I get the best rate possible for a vehicle I was looking for. Although his job was a seller, he made me feel like a brother.
Will and Gori are they are the GOAT! Very professional 👏🏽 My wife and I were pleased with the way they handled the deal and got it done. If you want the best and the hottest cars!!! go to them, they got that fire 🔥!!! We will most definitely will be back!
Scott and Les!! You gentlemen were so kind and helpful to my mom and I. I appreciate all the help you guys gave me and I love my new car. Definitely went above and beyond with helping me out. It’s very appreciated.
Thank you will and chacha, for your time and help , we truly appreciate you , me and my husband are so happy with your service , you all are great . Will be back soon 🤞🏻😇😉
#TeamScott #2024Tiguan Honestly, I visited this location twice before finally making my purchase. I was shopping around and weighing my options. However, after visiting many dealerships, I found a home here. The customer service was unmatched. Shout out to Scott but also to the people behind the scenes to make my purchase a reality. The number guys helped me get the payment I wanted with the down-payment I had.
Please go to this place it is great in my opinion but experience was the best they got me what I wanted and my sales guy was Scott, he is absolutely amazing ask for him!!
I truly thank God for vollkswagon and all of the staff . Especially rohan he helped my wife and i with our 2020 mitsubishi outlander which we love very much . We came in by faith trusting God throughout this whole process . My aunt was looking for another car as well and she went there a few days ago and she was also able to get a mitsubishi 2022 rohan also helped her in her process and we went to today as she referred him to us. Scott was very patient with us , very informative, very patient, and was very well interested in really ...
If you want limited inventory and bad customer service you can go to bay ridge but if you want someone who will go the extra mile to get you what you want then choose Brooklyn Volkwagen. Dewan, Lester and the rest of the crew were very nice and worked diligently and efficently to get us into a brand new Volkswagen Tiguan! We are very happy customers!
Mr Yemin thank you for my new 2024 VW Taos , also appreciate GORI & Jose managers very professional
Well, well, well, let me tell you about my experience at Brooklyn Volkswagen, where the team is so awesome and helpful that I'm convinced they have a PhD in "Car-tology." Yes, that's a thing now. First off, walking into this dealership is like stepping into a candy store for car enthusiasts. They practically roll out the red carpet and hand you a velvet glove (metaphorically, of course) to welcome you to their automotive wonderland in Brooklyn. And guess what? They don't just cater to Brooklynites; they've got Queens and Long Island covered too. It'...
Will was nothing but outstanding! He went above and beyond to make sure the process goes smooth and seamless. Also made sure we get the best deal before we sign. Kudos to the brooklyn volkswagen team. Highly recommended!!!
We had an amazing experience at this dealership. Especially when Wil assisted us he went for the extra mile just to take home our brand new car. Keep up the good work!
Will was a nice sales person he got me in a 2023 Taos VW he said that he wasn't gonna let me walk away without a vehicle and he made it happen ....Thank you
Willi was very helpful in getting me into my next new car. He was ready to take any question making my experience a 5 stars. He offer me different options I can choose from into the perfect car for me. Great sales person. It’s a great dealership.
I want to thank Joseph, Less and the whole Brooklyn Volkswagen Dealer ship for making this possible. All the cars that I have purchased is from them it would not be possible if it wasn’t for them. PS, it won’t be the last.💪💪💪
Will and Les was very helpful. They assured me I was going to walk out with a vehicle. They were very prompt, courteous, and reassuring. I highly recommend them is coming here.
I love this dealership , Yemin took such good care of me now I have a new car & thank you to the managers mamdoh & jose for the great opportunity
I bought my car since May 2018 and I've been going there for all type of services
Josue has been assisting me with my VWs for years. He's always knowledgeable, helpful, informative and an all around Pleasure to work with. Thank you for your continued kindness.
Chloe was great she was patient with me and made me comfortable with my purchase. Overall great customer service
Josway was friendly, efficient and quick to assist. Explained all services and followed through.
Its my dream to have a beautiful mercedes , other dealership turned me down while yemin took me in with open arms & made my dream a reality 10 stars 😎
The buying process was very detailed Yemin was very helpful in explaining each step , Gori worked his magic , I appreciate it thank you ❤️
Yemin & mamadoh We’re amazing !!!! They helped me get into my car within an hour!!! They were really helpful and understanding and had tons of patience!!! Highly recommend!!!!!
Best experience @ Brooklyn VW , I came in to browse & left with a newer car I appreciate MR Yemin & the whole VW team for making my experience so pleasant ❤️
Great service, very professional
Yemin was so helpful and knowledgeable. Best price and best customer service. Period.
Yemin was my sales agent. He made the process very smooth for me overall, he showed me all of the car and made me feel comfortable with what I was purchasing. He has great communication and answered all my questions with very quick responses and goes above and beyond for his customers to ensure everything is to their liking! I am very happy with his service and my purchase!!
Everyone that I have dealt with in service had always been great friendly and professional
Big thanks to my salesman Yemin & the managers Ramon & Gori appreciate the opportunity thank you excellent service
Very Professional and courteous!! Friendly with coffee and snacks🦋 Clean atmosphere!!!
I love the ease of getting to the location and the fast and friendly service I receive once I arrive.
Can’t say enough about our salesman Steve. He and the staff at Brooklyn VW made the process easy and comfortable and we are very happy with our purchase. Highly recommend.
My experience at Brooklyn Volkswagen was excellent! Steve Kirton was wonderful! He answered all my questions and he was patient and pleasant!
Excellent customer service. Pleasant waiting. Good service, my second time visiting for service. Great experience.
I find the service is friendly yet professional. The waiting area is clean, sanitary, and comfortable. Most important, my issues are addressed and my car is always in great shape once I leave here!
Expedient service and a nice waiting room. The wifi didn’t work well, but I was able to hot spot from my phone.
Excellent car care service and fast service. Accepted and applied coupons to lower my total cost.
I thank Denise Abreu she went out of her way to take care of me very nice person if ur looking for a car at Brooklyn VolksWagen make sure u see her she takes care of things.
The customer service is great
Scott happens to be my sales agent. He went above and beyond to make sure that I was happy with the purchase of the VW Tiguan. He is very knowledgeable and has a pleasant personality. I had a full understanding of the different options prior to purchasing the vehicle. All my questions were answered and my concerns addressed. I had no doubt that I made the right choice. My experience was awesome. I must mention that everyone I met there were very pleasant and accommodating Everyone we met was very accommodating everyone I met ever one.
This dealership is always clean and inviting. They even offer free coffee/snacks and tv.
We bought our car here and I always bring it back for service, even though I have to travel a distance. They always treat me (and my car) like special customers.
Hacen un excelente trabajo muy amables te explican bien todo lo que hacen con tu vehículo
Excellent service and Scott was extremely helpful ! Made the process go smoothly.
Everyone here is absolutely lovely!! They are so understanding, patient and kind. They went out of their way to help me get the car I’ve been wanting, and I couldn’t thank them more!!
Great work ! I had issues with my car they fixed them all! Josue really goes above and beyond!
Very good and on time service, as a first time customer he explained what services I will get now and what I will get in the next one. Overall I was satisfied.
The customer service person was very accommodating and helpful! I did not have an appointment.
6 stars for Jessica, being patience, smiling at the time, she is out standing. I have came here 3 times, to be honest, I don't know what is the point to make appointment online. Because everytime, on my app, it shows no one touches the car in 30-60 mins after I drop off. And the second time I came, it took me 3-4 hours for only inspection and wash (they also forgot to wash the car at the first time when they tell me the car is ready). However, since the attitude of everyone was nice, I will still rate the ...
SINCE I BOUGHT MY CAR IN 2016 I HAVE NEVER HAD A PROBLEM WITH SERVICE. EVERYONE IS SUPER ON WHAT THEY DO! JOSUE IS ONE OF THE BEST PERSONS THERE.
Jessica was very courteous and friendly even at 7:30 am! She listened to my concerns and helped me out to the fullest. I am definitely pleased with this visit.
Very good service. Everyone is great, knowledgeable and helpful. I know they will take care of all my issues!
Fast service and very friendly,the valet was courteous as well as the greeter.Would go back for my vehicle needs.
Me gusta como tratan a las personas en la compañía amablemente te explican lo que tiene tu carro oh que es lo necesita
After over a month of waiting for my ID.4 to be repaired, a service technician working on my ID.4 came through with great communication as to what was wrong and let me know that parts needed to be shipped from Germany because the US plant did not have the necessary parts in stock. The technician was very knowledgeable and detailed on the product and repair. I was upset at first not getting clear answers, but at the end the entire team at VW came through. Once I get my final report I will share on social media.
I had the pleasure dealing with Lawrence Thaddeus. He was very helpful and understanding of my needs. He went above and beyond with my vehicle and my daughters vehicle I will get all my vehicles from him moving forward and will recommend all my family and patients.
(Translated by Google) Very kind, they explain step by step what is happening with your car, thank you, Mr. Josué. (Original) Muy amables te explican pasó a paso lo qué pasa con tu carro gracias señor Josué
Brooklyn Volkswagan was very helpful. I came in and they assisted with financing and was very polite.