Customer Testimonials
Everyone nice I'll come back
Great experience shopping with Brooklyn VW and the sales team.
MY EXPERIENCE TODAY WAS AMAZING CHRIS NEO MADE ME FEEL LIKE A PRINCESS SHOW ME AROUND HELP ME FIND MY BEAUTIFUL RANGE ROVER THANK YOU FOR THE AMAZING EXPERIENCE BROOKLYN VOLKSWAGEN
Simply the best! Chris the sales person and Mamdoh from finance were outstanding. Chris really knows his product and gave us a thorough run through of the Taos. Mamdoh meticulously explained the financing agreement. And can’t forget Lou, thanks for everything! Will definitely be going back to Brooklyn Volkswagon the next time we are looking for a vehicle.
genuine effort from all sides to make something happen that everyone would be happy with.
Very attentive staff...very helpful...full of good humor
Ozzy is a delight to work with! A genuine person who knows his cars and is willing to move quickly to make your (car) dreams happen. We purchased a VW from Ozzy and he followed up everyday afterwards to just make sure we were enjoying our new car and we didn't have any questions. He is friendly and not in the least bit pushy. The overall experience at Brooklyn VW was easy and comfortable. Everyone on the team took the time to introduce themselves and show us a hospitable experience.
I came to Brooklyn Volkswagen for a 2015 Jeep Wrangler, met Dewan and the crew. Helped me out with the process. Thank you Raymon, Gori and especially Dewan for making this deal so smooth. Thanks for the amazing experience. Definitely will come back to you guys for my next vehicle. Thanks again Dewan and the team at Brooklyn Volkswagen
The best dealership in Brooklyn, Long Island, and other Boro of New York. You are the BEST!!!
Thaddeus Lawrence is the man you want to see at Brooklyn VW! It was such a smooth and straight forward experience. No hassle and honest pricing. Mr. Lawrence was waiting for us at the door patiently explained the car features. It was the easiest car purchase ever!
Excellent Very Nice ! Professional . Atenciones , Generosos , Serviciales Son los mejores del área Excelente equipo de trabajo
I love my New Atlas 2021. My first car and it meets all my family needs.
My experience at Brooklyn Volkswagen was completely pleasant Both Mercy and Nelson took their time answering my questions and showed me all my features thoroughly. I am expecting so both Sales Mangers Lou and Ramon both made me very comfortable from bringing me water or tea. But I cant forget my fiance manager Gori who provided me with a fully transparent experience and made sure i got the best rate possible.
i appreciate the hospitality given to me and the work done by Nelson and others thank you
Mr Lawrence was very knowledgeable about the vehicle good all round service from him.
DeVaughn was very courteous and very intuitive to my needs when finding the right vehicle. I was very impressed with his accuracy and timely manner in which he found my beautiful 2022 Mitsubishi Outlander.
Good service Good customer service Good communication Good work Good job Good job Good service
Francisco was wonderful
Dewan was amazing. Thank you Dewan and the whole team at Brooklyn Volkswagen
Mamdoh, Ozzie and Lou were all very professional and a pleasure to deal with. I feel as if I was treated very fairly and it was a great experience.
Thank you for very kind and heartful service and support. I always appreciate for your kind service!
The manager, PJ took good care of everything I need, the waiting area is nice and clean, free coffee, and the staff are professional
Very good and patient with me for my pick up my vehicle am very grateful 👍😀
Awesome dealership very friendly, great staff and beautiful waiting room especially the coffe was very good.
Great experience wonderful staff clean showroom great coffee Ramon and Lou were very friendly and honest.
Dan made the buying process very enjoyable! We got to look through multiple options, and I ended up leaving for a different car than I came in for. Overall, great experience working with them and would definitely come back for another car purchase.
I want to thank Francisco and the whole dealership for making this whole process easy!
The dealership was amazing this is my second vehicle with Francisco and Gori was great getting me a good rate on loan. The manager Ramon and Lou made everything run smoothly.
Had a great experience buying a car from here!! Had a wide inventory of new and used cars, i ended up leaving with a different car than the one I came for and I love it. Shoutout to Dan for showing us around and making us feel welcome.
Despite the long wait, the service was great and Chloe was exceptional the whole time.
Was treated with professionalism and job was done what i asked for with profiency and abide the coupon i got
This is by far the best dealer! Lou Gashi is the best to work with! i have bought 5 cars from Lou and always happy!
Dewan was nothing but helpful and quick finding the exact car I was looking for. Stress less and seamless process from start to finish. Highly recommend coming to the dealer and asking for Dewan
It was really great working with Lou, Chloe & Momdou . They really took care of my choice and most importantly they offered me a deal which I couldn’t say no. Highly recommended place to buy your next vehicle
Excellent service and customer satisfaction. Chloe was there to help me along the way in every step to ensure quality and assurance. Would recommend they are really attentive. Thank you Chloe!!!
My experience there was great, Chloe helped me out a lot throughout the whole process. Got a decent deal with my trade in so id recommend anyone to stop by there and check em out.
Dealership was easy to work with. Delivered my car same day. Nelson in particular went above and beyond and made the car buying process as seamless as possible. He even personally delivered my car when no one else was available to do it.
Francisco was very courteous, patient, knowledgeable and helpful. He made shopping for VW ID4 easy and pleasant.
From the minute I met Francisco he was really attentive. He was patient and informative!
I’m so happy with my new Volkswagen Taos 2023, the attentions and service provided by Andreas and Mercy was phenomenal. I highly recommend doing business with this car dealer.
The Brooklyn Volkswagen team did a great job in getting me in My New Volkswagen! Even though the wait seemed like F-O-R-E-V-E-R (thanks to the chip shortage) 😒 I guess 6 months ain’t soooooo bad. 🤨 I want to personally thank Francisco Rodriguez for making the car buying experience a memorable one. Thanks for the laughs 😂 and jokes we shared. Thank you for making me feel like one of the “family.” I wish you great success 🤑 in all your endeavors. And good luck 🍀 with the new editions to your family. Hope you get your dream car 🚘 !! If now, I can swing by ...
Chloe, thank you so much for all your help and for being so ready to assist with all that was needed, your energy and good customer service are unmatched. Chloe is very PROACTIVE when it comes to expediting the process, which is very much appreciated for someone with a busy schedule. She knew what things to look out for to prevent issues with the DMV, showing her knowledge in the field. She is overall amazing. Her coworker Chelsea was also very good at her job, when I first inquired, I received a call not long after to make herself available, ...
Where can I begin…what an amazing experience at Brooklyn Volkswagen. I’ve came across Dewan the senior Sales Advisor. Who is very knowledgeable and very kind. I’ll have to say the experience was absolutely wonderful. He was transparent, and understood what we were looking for. He was calm and thoughtful in finding us a car within our budget with our current situation. When there was an issue on hand, Dewan was on top of it to find a solution. He made our trade in process less stressful and smooth. Dewan attribute that I was impressed with was his ...
I’m so happy with my new Volkswagen Taos 2023, the attentions and service provided by Andreas and Mercy was phenomenal. I highly recommend doing business with this car dealer.
Chloe, thank you so much for all your help and for being so ready to assist with all that was needed, your energy and good customer service are unmatched. Chloe is very PROACTIVE when it comes to expediting the process, which is very much appreciated for someone with a busy schedule. She knew what things to look out for to prevent issues with the DMV, showing her knowledge in the field. She is overall amazing. Her coworker Chelsea was also very good at her job, when I first inquired, I received a call not long after to make herself available, ...
Daniel was a pleasure to work with. He has a customer first mentality and works with you to get what you want
Dewan, Working with Dewan today was a pleasure. He is professional, courteous and knowledgeable. I was nervous going to a car dealership and being hassled. The experience was totally the opposite. Everyone was friendly and professional especially Dewan. He made me feel comfortable and made the whole experience pleasant. I would recommend Brooklyn Volkswagen if you are looking for a good car and a nice experience.
Lou was friendly, helpful, charismatic, and informative. He answered all my questions and was patient. I will definitely recommend!
Found what I was looking for online, set up an appointment to see the car and bought it the same day. Daniel was super helpful and patient, ensuring everything that was needed was done.
Excellent service and customer satisfaction. Chloe was there to help me along the way in every step to ensure quality and assurance. Would recommend they are really attentive. Thank you Chloe!!!
Ask for Daniel, I promise you won’t be disappointed. It’s like having your own personal assistant right around the clock until the deal is secure, now that’s that’s the professionalism I like to see. Respect 💪🏽
After shopping for a car for over three months and getting the run around and bs from other dealers this dealership was a breath of fresh air. I dealt with Lou and he truly made the experience an easy and genuine one for sure. Thank you for being honest and I will be back for sure.
He was supper helpful, knowledgeable, and assuring. I was very comfortable while doing business with you. I will surely recommend to friends and family. Thank you
Excellent customer service and delivered on service
Steven was a great person to answer all of my questions and guide me through this purchase.
Dewan was the best salesmen I've meet... Thank you again
I came here looking to buy a car thinking it would be like every other dealership. But this dealership stood out to me the people were very helpful and they cared about me and my interests in the vehicle I wanted. All in all best experience I’ve had in a dealership.
Had a great experience everyone is absolutely professional whole new management staff Ramon was excellent and Francisco my salesman was amazing and very knowledgeable will definitely refer all my family and friends.
Excellent service from start to finish. Chris neon got me the best deal and was so friendly and efficient!! I got a brand new VW Tiguan for a super low rate. Chris and Gory made it happen for me
Everything!!! Great team
Thank you Mr. Danny you are a life saver for a man with Bad credit. I highly recommend anybody to go to Daniel, very respectful, patient and very smart with helping decisions and with product knowledge. Thank you Mr. Don for everything. Blessings.
Ramon, Ozzy and Lou were a pleasure to work with, they made sure I got what I wanted and I was very satisfied with my purchase. I would definitely be recommending people to go here
Dewan on the floor & Ian in finance were both great and easy to work with - this was a significantly better experience than my recent visits with dealers from other manufacturers. I wasn't even planning on buying that day but I'm happy I did!
I had a great experience with Daniel. He was so professional, well spoken and very accommodating. I will always refer my friends, family and colleagues to Brooklyn Volkswagen.
Under new ownership. Give them a try. Best prices around. Work with the new manager he is great
All expectations were of the service department were met. Staff, waitin area and quality of service excellent
Thank you to Lou Gashi and his team for making the process easy and efficient, he’s a true gentleman and Ramon, they honored everything from the minute I walked in. I will be continuing to use them for me and my family They suing the dealership
Lou Gashi, Romaon, & Ozzie oh and Ian thank you thank you thank you for making this experience pain free and easy. Love my car, you guys rock! Definitely sending more business your way…
A wonderful experience from beginning to end. Great deal on trade in and new purchase. I haven't bought new in several years but Dewan the sales rep made it easy, Raymon the manager was flexible and helpful and Nelson helped make sure everything was in order and correct. The entire team was ready to deal and we struck a great deal for both sides. Thanks Brooklyn Volkswagen.l And a big THANK YOU to Service Manager Mike, and Service agents Omar, Jessica and the entire team. I love my brand new Tiguan but it had some VW technology issues. ...
Nelson was great, super helpful and took his time. The whole team there was very hospitable and accommodating.
Staff and manager very attentive and address the issue immediate.
special thanks to Steven for helping me make this a smooth and easy process
From the very beginning, the staff at Brooklyn Volkswagen made me and my Fiancé feel welcomed. After a very disgusting display of power experienced with the Bay Ridge Volkswagen staff, we decided to pay a visit to the Brooklyn Volkswagen dealership. The bald head manager with very bad teeth at the Bay Ridge location behaved in a manner that does not align with qualities of any general manager at any company. It was a sigh of relief to be treated with care at Brooklyn VW dealership. From the general manager; can’t remember his name, sorry :-/. !!! He showed empathy ...
Steven Kirton made this deal so easy to complete. He sold me a good car at a fair price with no hassle.I would shop using him again.
Great service every time
I came in without an appointment to see an AMG G 63 and Urus. Although the vehicles were not exactly what I was looking for, I would purchase 100 cars through DANIEL based on his customer service skills alone. He was extremely patient, personable, and understanding for the 2 hours we were there (stayed after the dealership was closed just to go over all options with us). This dude should’ve be working at Rolls Royce based on his willingness to satisfy the customer! Ask for Daniel if you come here.
I bought a 2019 Subaru Forester sport yesterday, and I had a wonderful buying experience. Chris Neo was my salesman, and Mamadou was the finance manager who assisted me in the process. I've bought several cars in the past and this was the smoothest experience by far. The only hiccup was in locating the vehicle for a test drive; I was driven to the wrong location, but I still believe a five star review is merited. Mamadou was professional, and knowledgeable and I truly felt he went above and beyond to get me the best price possible. I recommend doing ...
The hospitality is excellent and da service good so far
Great customer service.
The team at Brooklyn Volkswagen was very attentive and worked with me. The Twins are great salespeople!
Just purchase a car from Brooklyn Volkswagen and I’m really impressed and grateful for the customer service and experience they provided me with. #1 DEALERSHIP !!
Always treated well by staff. I enjoy the hospitality and service here.
outstanding
Excellent service from Chris Neo and Gorie Finance. I’m excited for the new car. Thank you Brooklyn Volkswagen for making it happen for me.